Travel Safety
Your safety is our top priority. Here's how we keep you protected.
How Zuru Protects You
- All tour operators are verified and vetted before listing.
- Payments are held in escrow via Pesapal until your trip is confirmed.
- Transparent reviews from real travelers help you make informed choices.
- Our support team is available to assist you before, during, and after travel.
Travel Tips
- Always book through the Zuru Travel platform for payment protection.
- Verify your operator details and read reviews before booking.
- Share your travel itinerary with a trusted friend or family member.
- Keep copies of your ID, booking confirmation, and emergency contacts.
- Follow the guidance of your tour operator during activities.
- Purchase travel insurance for added protection on longer trips.
- Stay hydrated and carry sunscreen, especially on safari and outdoor trips.
- Respect local customs and wildlife during your travels.
Emergency Contacts
Kenya Police: 999 or 112
Ambulance: 999
Kenya Wildlife Service (KWS): +254 800 597 000
Zuru Travel Support: +254 700 000 000